GDPR & Data Protection

Dance Master Pro is designed with data protection and privacy in mind. We understand that dance schools and studios handle sensitive operational and personal information, and we are committed to processing that data responsibly and transparently.

Our Commitment

We apply data protection principles based on the General Data Protection Regulation (GDPR), including data minimization, restricted access, secure processing, and controlled retention of personal data.

Data Hosting

All application data is hosted within the European Union. Our infrastructure is hosted on DigitalOcean servers located in Frankfurt, Germany (FRA1).

Hosting data within the EU helps us support customers who require European data residency and GDPR-aligned processing.

Data Controller / Service Provider

Dance Master Pro is commercially provided by DCO SRL, currently in incorporation.

Until the incorporation process is fully completed and VAT details are active, contractual and operational communications may temporarily be managed by the founder or authorized representative acting on behalf of the project.

Categories of Data Processed

Depending on how each customer uses the platform, Dance Master Pro may process the following categories of data:

  • Student and parent contact details
  • Teacher and staff records
  • Attendance and class participation information
  • Membership and administrative data
  • Payment-related operational records
  • Medical certificate expiry reminders and similar compliance-related notes entered by the customer

Purpose of Processing

Personal data is processed solely for the purpose of delivering the Dance Master Pro software service and enabling dance schools to manage their operational activities, such as student administration, scheduling, attendance tracking, and related workflow management.

Access Control

Access to customer data is restricted based on user roles and permissions. Customers can assign different access levels to administrators, teachers, and staff members according to operational needs.

Security Measures

We implement reasonable technical and organizational measures to protect customer data, including:

  • Encrypted HTTPS connections
  • Authentication controls
  • Role-based access restrictions
  • Server-side protection measures
  • Regular maintenance and infrastructure monitoring
  • Backup procedures designed to support service continuity

Data Retention & Deletion Policy

We follow a strict no-unnecessary-data-retention policy.

  • Subscription cancellation: when a subscription is cancelled, all access to the platform is immediately blocked.
  • Quarantine period: customer data is retained in a secure isolated state for 30 days.
  • Permanent deletion: after 30 days, all data is permanently and irreversibly deleted from our systems and databases.
  • No unnecessary retention: after deletion, customer data is no longer accessible through the platform and is not retained for normal service use.

This approach is designed to balance operational protection in case of accidental cancellation with GDPR principles of storage limitation and data minimization.

Data Subject Rights

Customers remain responsible for their own relationship with their students, parents, staff, and other contacts whose personal data they enter into the platform.

Where applicable, we support our customers in handling requests related to:

  • Access to personal data
  • Correction of inaccurate data
  • Export of relevant data
  • Deletion requests

Data Processing Agreement (DPA)

A Data Processing Agreement (DPA) is available for customers who require a processor agreement for GDPR compliance purposes.

Contact

For privacy and data protection questions, please contact:

Email: privacy@dancemasterpro.com